Webcast Support – MHPN

Welcome to GigTV support for your webcast. We’re here to assist with any issues you might be experiencing.

Please fill out your details in the box on the bottom right of your screen to receive support from our team. Before asking for help, please scroll down to see FAQs for common issues.

We operate live chat during webcasts and regular business hours. If you contact us outside of these times, we’ll get back to you via email as soon as possible.

FAQ:

I’m having problems getting access to the webinar. When I enter my email address in the login page, it takes me to this page

Access to this webinar is restricted to registered attendees only. The email address you’ve used to access the webinar may not match the email address you used when you registered. 

To try again, please click the BACK button on your browser.

If you believe you’re using the correct email address, please use the chat box to ask one of our team for assistance. Please be patient and respectful…we’re here to help but may be assisting others. Don’t worry, the webinar is being recorded so you won’t miss anything. 

Viewing Requirements

I’m logged in but the webinar isn’t working!

Please click here to access basic troubleshooting steps

Help, I can’t hear anything! 

Please click here to troubleshoot sound issues